Sentinel Storage - Vancouver
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It's Canadian an is safe clean an country wide an we support our own
Is a big place with a fantastic staff, Susan is the best!!.. you will always see her doing something around, very safe place and fellow tenants are awesome!
one of the best storage place
Only ~$CAN 50 for a 5'x5'x5' storage in a squeaky clean location with functional loading docks. On top of that, you have super serviable personnel, solid security, courtesy truck and the possibility to have stock delivered to your box by couriers.
Best facility in Vancouver
We have just started using Sentinel Storage, near the foot of Oak street bridge. Getting there easily was important to us and we found its location ideal, never any worries about parking; however, we are learning to avoid the afternoon Rush Hour on Oak street to make travelling less hectic. Once at the site, it is magnificent the ease with which one can access the building, obtain a trolley to load on our heavy and/or awkward file boxes and teaching papers, and then go up to the 2nd floor to unload it all. The security is great yet energy efficient as the lights turn on in our section only as we approach that aisle. As a recently retired teacher in need of a quick place to store years of papers to be sorted out later, it has been and continues to be a God-send!
Very clean, very professional.
Would be nice to have 24hour access though.
I have been with Sentinel for Many years now and I am very Happy with this service. The storage Facilities are Very Clean and pleasant to be in. I noticed that the building is always the right temperature, dry and I feel like my Stuff is kept in a good safe way... Very Friendly Staff and I'm able to get in there any time I need to, a Bonus!
~ Brycken, South Vancouver Location, BC
Staff is very helpful and friendly. Climate controlled. Good range of sizes and easy to make changes. Most convenient for me is the 24/7 access.
If you need storage, Sentinel is the place!
The service is amazing, all the staff I have encountered are very personable and extremely helpful, definitely eased the stress of moving by answering all my questions and helping me find the best options for my needs. They even gave me tips on how to save money for future months rent!
The facility is very clean, no sign of rodents or insects. lots of 4 wheel dollies and a loading dock to easily load them up with your stuff.
The security is great too! easy to find key code entry for both the building and elevator.
The courtesy van is an awesome option if you find yourself without transportation, reserving it was extremely simple, even though i ended up not needing it, there were no dings for cancelling. If you have never stored any of your belongings before Sentinel is the place and will set the bar quite high for any future storage. I will most definitely stick with this company in the future!
I was in need of a small storage and Larry hooked it up. Very professional and got me exactly what I needed.
Best Storage in Vancouver! Awesome helpful staff who go out of their way to help. Super convenient and safe. Would definitely recommend.
This is a very clean, very well run storage facility. It's secure and easy to access. Prices are a touch higher than the cheapest facilities but I feel it's worth it.
My favorite part is that the loading area is covered, which in rainy Vancouver is nice. Even when I pull up in the pouring rain, I know I'm not going to get get my possession wet as they are going into a storage locker.
Sentinel Storage is amazing!!
The facility is clean, safe and affordable!
ALL the staff are extremely knowledgable, friendly and accommodating!
I WOULD 100% RECOMMEND IT!!!
Very friendly, knowledgeable and professional staffs. secure and well maintained facilities. I will highly recommend Sentinel Vancouver.
This is my first storage unit, but what I have heard from other customers, Sentinel Storage is THE BEST! The facility is very clean, and secure. The staff is professional and polite, and are always there to help in person, or on the phone. The storage unit itself is very clean, and the facility offers everything needed to move-in, or out. I would highly recommend Sentinel Storage to anyone, no matter how small or big of a unit they need! 5 Stars all the way!!
Friendly staff, convenient hours, and a good location! My experience with them has been really great!
Terrific storage facility! Clean, bright and well organized!
Sentinel Storage has been the best storage place i've had in 10 years and I HAVE HAD ALOT! They are very understanding for when we have stuff going on in our lives and I feel very secure and safe there as well...nothing but the best with their great friendly staff as well...thaks sentinel!!
Friendly staff, clean facility with easy access and easy loading.
I have been using Sentinel Storage for years (previous name APEX). I changed lockers 3 times and every time, they have the perfect size locker for me. Staffs are very helpful and professional. On top of that, they have a truck that we can use for free (pay your own fuel) whenever it is available. You can't beat that!! I will recommend this place to my friends and family if they ever need a storage!!
Everything was what I expected and better. Sentinel keeps it simple, affordable, accessible (e.g. love the fact I can still access stuff up to 11:00 pm). It was the perfect product for my lifestyle: I need to stock a bunch of raw materials...they get processed slowly, and I don't want to store it at home. This is a beautiful package delivered professiojnally
nice place,just didn't want auto billing.
I've had a storage unit at Sentinel back in the summer of 2012 and just got another unit a few months ago. Both times I haven't had any problems at all regarding payments or the condition of the unit. I also think their prices are pretty reasonable compared to some places closer to the city. Recently, I 'rented' the truck they have for use and everything went fine- the lady was sure to write down other nicks etc that were on the truck before I took it, so there was no problem there with being charged for any damage I didn't do. They only charge for kilometers used (50 cents/km) which is much better than renting your own van from U-haul or others. Overall, really nothing to complain about, and generally I am a very picky person! Glad to reccommend them to friends.
We have 2 units here and are impressed with the cleanliness and openness of the place - definitely the best!
Erik van der Ven
Just have rented a 10 x 12.5 " and all my belongings are nicely secured inside our private locker. My experience is very good, so far and hope not to have to move again for many years.
As the place is nice, clean and well runned by friendly staff.
Great staff, really easy to work with. Nice clean storage and easy location.
My family started using Apex Storage, now Sentinel, when it opened. I believe that was circa 2004. My son is still using the facility. It is an excellent facility, due to ease of access, cleanliness, friendliness & convenience.
Excellent service. Safe. Secure. And Easy. I store household belongings whilst in the UK for part of the year and I have complete peace of mind with Sentinel.
I have had nothing but excellent service from the staff at sentinel storage on laurel st. Everyone was always willing to help me in the most courteous and kind manner. They always answered my questions, were ready available and provided the best customer service I have had yet with any storage company. I highly commend and recommend the staff at this location. Thanks for a great experience. Vivian Davidson
So great service! Love them all!
Great rates and easy to access your unit. Having their truck available for moving things in and out of your storage unit is extremely handy. I recommend Sentinel Storage to any one looking for a storage space!
I have just been a tenant for a week or so but as someone who was at one time in the storage business, I can tell you this is a first class facility, run by a first class staff. It is meticulously clean, they offer competitive prices and the available truck is a real bonus.
This is likely one of the best run self storage facilities I have been to....including my own!
The staff is professional ,the storage site is always accessible,and very clean.
I use my locker for work and access it daily.I have never had a negative experience here.
I would happily recommend sentinel to anyone looking for storage.
Easy and quick usually. However I am usually there out of regular business hours when only one employee on duty and therefore cannot get help because the employee cannot leave the front desk. This was a problem when I lost my key and had to have my lock cut-off. It is also an ongoing problem because my door is not staying up and there is no one around who can attend to fix it.
I am impressed by the prompt and efficient service by Shannon and Kelly.
The place is very clean, well lit and maintained.
I also like that they provide a truck for moving stuff in and out of storage.
Every thing they do is of high quality.
Larry was great!
Being a first time storage renter, I had a lot of questions and he was very knowledgeable about all aspects of renting and moving in and out.
The truck was most helpful and can be economical for short moves,
I highly recommend these guys.
Convenient location; clean, secure, and very well run premises and most of all - extremely helpful and friendly people. And the moving truck is the cherry on the top.
Best price in town and great customer service!!!
Excellent facilities, friendly staff.
my experience with sentinel has been very positive. I find the staff friendly and accommodating
Easy to access, clean facility, good staff.
Absolutely no problems with the service,
and a fair price. Very accommodating.
Super Service!! The best in cleanliness and storage security I have ever used,
Highly recommended to everyone looking for a storage facility run the way you would do it yourself,
The staff at this site are all awesome and go way out of their way to make it all great,
very respectful and clean good units prices are value for storage.
Friendly staff great locations.
Ah Perfect Petals Floral & Decor
The Staff at the Vancouver location are always friends, welcoming, and beyond that they are accommodating.
I happy that after so many years the quality of service hasn't changed.
Thank you from all of us at
Ah Perfect Petals Floral & Decor
It has been a wonderful experience renting storage from sentinel,I'm quite satisfied with the service & friendly staff..I will definitely recommend it to friends..
Sentinel (formerly Apex) sets the standard for Genuine Customer Service in my experience. Not only are Kelly and Shannon consistently friendly and helpful, they go that extra mile to find workable solutions for situations outside of routine company policy (read: life). Add easy yet secure access, bright and well maintained facilities plus clean restrooms, and it’s easy to see why I am a repeat customer. Recent use of the new courtesy truck for a nominal charge also made moving day flow with ease. For me, the five-star rating is an understatement. The first – and only – storage company to call. Thank you for the consistency in your commitment to excellence!
My experience with Sentinel storage in Vancouver has been great! The storage facilities are clean, well lit and secure. The staff are friendly and knowledgeable. Kelly has gone above and beyond to accommodate me and all my needs. I would highly recommend this facility.
We looked at a lot of storage units before choosing Sentinel. What appealed initially was the ample parking, ample loading docks, spotless cleanliness. But what really sets Sentinel apart is the staff: Kelly, Shannon, and Larry couldn't have been nicer to deal with or more helpful. Thanks so much, guys!
Great courteous and professional service, great location, good rates, useful perks (use of the Sentinal moving truck).
I have been here about 2and half years, since Apex till Sentinel !
They look after me very in good conditions, I am so grateful for this people and facility.
I wish they continue to have fanbulous service and even more improve the rent to less ! :)))
Yuan ming Chen
I've had storage with Sentinel in two separate periods over the last five years and have been very impressed with both their facilities and staff.
Whenever I have contacted them their responses have been prompt, professional and accurate.
I would very much recommend their services to anyone looking for storage facilities.
Never had any problems my stuff has been dry and safe the staff are friendly and easy t talk to.the building is warm and clean and they have good hours of operation.
I moved all my storage over to Sentinel in Vancouver, I love it there. It is very clean and secure. I find it easy to access at any time of the day. I love that there is a Washroom there! I would highly recommend this Storage Facility to anyone that wants a good solid spot to store their stuff. So Easy...
We've had a storage locker here for just over a year, and were out of town for most of that time. We recently returned and were happy to find our stuff just as we left it, perfectly in tact. We are happy that the facility is accessible after hours, and is totally clean and secure. When we were shopping around this facility was by far the best, and great customer service.
I've used Sentinel Storage for the last two years and first used the service back in 2009/10. I can't recommend the facility highly enough - the storage lockers are clean, secure and free from the dust and grime I've seen in similar facilities. The staff are consistently friendly and go out of their way to help out. Considering how stressful it can be moving and storing your life away, I've never had anything but a pleasant experience with Sentinel. I would never consider storing my things anywhere else.
The location is pretty central if you do lots of traveling on the west side of the region (Vancouver, Richmond, Delta). The staff are super helpful. The facilites are warm. People who use it are respectful. Parking is always available and the indoor parking is perfect for rainy and cold days. Most importantly, dolly's are always availalbe with some free other requiring a dollar deposit. I'm a long term tenant and have benefited for the reduced pricing if you pay a year in advance.
Clean, new, hi-tech, friendly ... and I can go there anytime I want - 24 hours a day. For my business needs, and crazy personal schedule, it's perfect. If you need storage, like me - check out these guys. Thanks APEX!
Great staff with personalities, fair pricing, and always nice and clean.
Honest and helpful staff. Clean, well equipped and secure facilities.
Nicholas Rollin Powell
Convenient location. Bit pricy.
Ask about their truck.
The facility is clean, accessible, and secure. It gives me peace of mind while I work abroad. On three different events incorrect charges were put through on my account which is a bit of a hassle to have to contact the staff to fix the problem. They did fix the problems immediately. Other then my last email reply which kind made made it sound like the charging problem was a burden for THEM, on the whole I would say they offer pretty good customer service.
Sentinel Storage (8866 Laurel St, Vancouver) is very safe, clean and bright. This is important to me because I stored furniture at another facility in Yaletown and was not happy with how dirty my stuff got after being stored for just a year. I love that I feel safe when I am spending time retrieving and adding stuff to our locker at Sentinel Storage.
I like using Sentinel, friendly staff, clean premises and very secure. I like the temperature controlled storage, covered parking and it's very close to home. Can't beat it.
Have found that the service is great, the space is clean and dry, because moisture damage is always something on my mind in Vancouver, glad to see it's kept dry. Easily accessible at the my own convenience and staff is great. Got to say the best perk is the truck, when available it can be a lifesaver for moving stuff for a very inexpensive rate.
Sentinel Storage on Marine Drive is a great place to store your things. My husband and I have been very pleased with the facility, security and the moving van. We used the van when we moved into our locker and it was amazing to complete it all in one trip only paying for the km's. We have had a fantastic experience with the staff as well.
My only complaint is when I phoned into the facility and I reached their main office as the calls are directed there I was informed when their line is busy at Marine and they were very abrupt and unfriendly.
Very clean and easily accessible location, friendly personnel and efficient billing and online invoicing.
All around I would recommend Sentinel storage to my friends
As far as cleanliness I give it a 5 STAR
But your PRETTY staff at your COQUITLAM office have VERY POOR customer service . The manager has an attitude & Lhea just mimics d boss , although l may say that Angela who OPENED my account was VERY FRIENDLY & gave me EXCELLENT SERVICE . I even told the MANAGER Shannon about my GREAT service experience by Angela , I HOPE she found out about that & got some appreciation for a job WELDONE ......
About their TRUCK RENTAL be very CAREFUL even a SMALL SCRATCH you will be CHARGED $200.00 , I just rented a U-HAUL n paid $15.00 for INSURANCE ........ I could have SAVED
$100.00 WORRY FREE , n they WON'T get FREE travelling ADVERTISEMENT from US !!
I have being rented a unit since 2009, most of the time I feel happy, convenient, and secured except two things: the agreement I have signed was so long( 5 pages) that both of I and their staff have not patient to read through it. second, they charge late payment penalty if you miss the due day and even you still pay it off in the month.