Access Storage - Kitchener

Reviews

50 Ottawa Street South, Kitchener ON N2G 3S7

Directions

Call us:

226-400-3441

Rent affordable self storage units at our Kitchener facility located at 50 Ottawa Street South. Enjoy great everyday savings and your first 4 weeks free.

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Size Guide Small Medium Large Size Guide

* Minimum four week rental

Today's Rate
Starting from

$74 per week

Unit Size:

10’×20’

200 Square Feet

10’×20’

200 Square Feet

Offers^*

50% Off First 4 Weeks
Free Move-In Van

* Offers may not be combined and are based on availability

Call for today's rate

Unit Size:

15’×15’

225 Square Feet

In high demand

15’×15’

225 Square Feet

Offers^*

Free Move-In Van

* Offers may not be combined and are based on availability

Call for today's availability

In high demand

Today's Rate
Starting from

$22 per week

Unit Size:

5’×5’

25 Square Feet

5’×5’

25 Square Feet

Offers^*

50% Off First 4 Weeks

* Offers may not be combined and are based on availability

Today's Rate
Starting from

$33 per week

Unit Size:

5’×10’

50 Square Feet

5’×10’

50 Square Feet

Offers^*

Free Move-In Van

* Offers may not be combined and are based on availability

Reservation Centre

Day	Hours
Monday	8am to 10pm ET
Tuesday	8am to 10pm ET
Wednesday	8am to 10pm ET
Thursday	8am to 10pm ET
Friday	8am to 10pm ET
Saturday	9am to 7pm ET
Sunday	9am to 6pm ET

Store Hours

Day	Hours
Monday	9am to 5pm
Tuesday	9am to 5pm
Wednesday	9am to 5pm
Thursday	9am to 5pm
Friday	9am to 5pm
Saturday	9am to 5pm
Sunday	Closed

* Hours are local time unless stated otherwise.

Gate Hours

Day	Hours
Daily	6am to 11pm

Client Testimonials

"Megan is extremely helpful! I am new to renting a storage facility and she's been awesome to work with. I've had pleasant interactions with the manager, and all the staff who work at this facility. The prices are way better than any other facilities I've checked out and overall great experience so far. Thanks for making it easy!" - Cee Jay

"The staff members were extremely helpful and courteous. I would definitely use them again and would recommend Access Storage to others. GREAT job" - Darrell Anderson

"Excellent Staff, Very friendly and helpful, made the experience of moving my son so easy, highly recommend this place." - Russell Arnott

Easy Storage for Residents and Businesses Around Kitchener

Looking for professional and high-quality self-storage options in your Kitchener area? Look no further—Access Storage’s Kitchener facility is no exception to our quality self-storage reputation. Located along Ottawa and Charles, you can find this branch close to downtown Kitchener, just beside City Café.

Accessible Storage Loading and Unloading

Our Kitchener facility offers its own loading dock on site, making it quick and simple to load and unload your items into your storage unit. Accessible from early in the morning at 6 am to late in the evening at 11 pm, you will never find yourself strapped for time when dealing with storing or accessing your items during the day.

Safety First: Our Prime Motto

We believe in absolute safety and security when protecting your storage units, which is why all of our facilities are equipped with the latest in anti-theft technology. This includes security cameras at all points of entry and locations, as well as specialized lock systems (no padlocks involved).

And as for the items inside your storage unit, never again worry about the wear and tear of unfavorable room temperatures. We have heated units for those sensitive items that might need some extra considerations.

Some of our other features include:

Outdoor Parking

Professional and Local Staff
Individual Unit Alarms
Great Daily Service
Easy Check-In and Check-Out

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24 Hour Security
Individual Unit Alarms
Interior Units
Outdoor Parking
Clean and well-lit
Professionally maintained
Great everyday service
Easy check in and check out
Locally staffed

* Local line: (226) 774-0482

Very informative. Very friendly staff. Always responds to emails super quick. Will use again if needed

- Amy Winter

- Lisa Marie Bertin

This is a great place to rent a storage locker, the staff is incredibly friendly, helpful, and accommodating. They will go above and beyond to make you feel welcome. This is a very clean kept storage location with easy to follow signs to help you locate your unit and with great access to your storage locker. They have multiple sizes and prices and make for a great place to store a room, apartment, house or anything you could want to store. Overall a great place 10/10.

- mat Thompson

Very helpful and friendly staff. The whole building is kept clean and it smells nice. I have recommended this place to my friends and family.

- Gerald Malleck

Different storage sizes, security, good price, good location. First 4 weeks for free. Helped a lot when I moved to the city. Totally recommended.

- Rodrigo Geronimo

The staff working at Access storage are super friendly, the stores are clean with different sizes to choose from, the price is affordable. I will recommend Access storage to family and friends.

- Abukar Salah

The staff at this location are always quick to help with any questions or concerns. The halls leading to the units are well lit and always kept clean. The access to my unit is gated and always well maintained during the winter months.

- David S

Super friendly staff especially Dianna... Clean place and so easy to maneuver.

- Leslie Armstrong

Excellent prices and security

- Sash S

I have been nothing but pleased with my experience and interactions with Access Storage. The staff at my Kitchener location have been friendly, helpful and courteous. With a special mention to Deanna, she is a delight !

- Patricia Osmond

This is our first time ever using a storage facility. Totally happy. Fast, efficient, friendly, squeaky clean facility, secure, sufficient available parking. First month free including free insurance special made dealing with a flooded basement library/office a bit less painful! Recommended.

- Emily N

- Christopher Celaya

Very clean and professional

- Elizabeth

Easy to work with. They price matched another storage place without hassle. Great customer service ! Thanks

- Colin Lake

- Alatariel Yávëtil

Highly recommend this location ☺ Great security & storage areas are clean. The staff are professional & friendly and go out of their way to offer the best customer service 👍

- Mimi Robb/Schotkamp

- Ishan Byrde

- Judy Franklin

Very happy with our storage at Access! It's clean, secure and we'll priced!!! On top of that, the staff here are amazing!!! They've gone above and beyond on more than one occasion to help us out!!! Highly recommend!!!

- Christine B

The ladies were very professional and went above and beyond in helping me decide the size of unit I needed. Eager to answer any questions and very personable. Highly recommended!

- Tammy Engelhard

Areej was a great help to get our new storage unit all set-up. Very friendly and helpful. Efficient service. Highly recommended!

- Donna Schmidt

Great customer service and friendly staff

- Rosie McCallion

- Danny Sidhu

Excellent facility, clean, open after hrs, lots of loading carts, all indoors and climate controlled. Staff is available, helpful and friendly. Excellent location.

- Ken Andruchow

The service here was amazing. From the phone calls to the in person meeting they were super accommodating and helpful and found me the least expensive option possible for my needs. Amazing staff

- Kathryn Scobie

Starting with the unit reservation on the phone, through the sign in process and moving in, these folks were friendly and efficient. I’ve rented many storage units in the past and have never had this level of service. And the price is right!

- Kathleen H

This is a great place to store more environmentally sensitive stuff. Its all indoors, various sizes of space available. Password protected entry to the building. Great staff, very helpful. Only possible negative is the number of loading bays. On a weekend at the end of the month they may all be busy for a bit. Never affected me though.

- Wolfgang Seltner

Great facility! Very helpful and always willing to adjust to your needs.

- jo momma

- Julie McWhirter

- Ams Ams

The staff have been very helpful and friendly. It is very clean and spacious. They sell everything you need to help your move easier and organised. And the storage units are reasonably priced. I recommend Access Storage to anyone who needs to store a few boxes to someone who needs to store the contents of a whole house.

- Kim Doucette

- oberoiak12

Clean facility, easy access, helpful staff!

- Emil Sabo

- Mark B

As a Commercial Client of Access Storage for more than 2 years, I can say we are very pleased with the professionalism, friendliness, cleanliness, security, and the staff’s ability to treat everyone so well. We plan on being customers for a long time.

- Master Michael Malleck

Amazing Customer Service!!! Plus 24/7 access!!

- Sylvia Zuk

Best price in Town and open during the weekends.

- Samurai Jack

Its nice to have all of our stuff inside, and they have dolly's to help you get stuff on/off your truck too!

- Nicholas Hughes

Good deal on storage and friendly staff. When we lost our key during a move they were helpful, for a small fee, to remove our lock and let us in to our unit anyway. It made a very stressful day that much more manageable. Definitely recommend.

- Keith Little

Been very helpful and friendly.

- Tabitha Hutson

Great staff

- Matt McC

Friendly and accommodating

- ANDREW BRUNTON

- Auston Gough

Very good service

- Terry Bond

Great storage facility a little pricey

- Rick Roberts

- Danny

safe secure place.

- Dan Dy

- Mike Devlin

- colin ward

- Lee Watterworth

- Kristian Horwood

- Ms. SMN

- Maria Gustaevel

Sensual

- Matthew Mulhearn

Unit is easy to access and use; no problem getting in after hours with my code, same as the last time I had one at this location. My only complaint is just the amount of forms and paperwork it was to set it up— seems like all stuff that could have been replaced with a few clicks online, instead of waiting in line and then kicking around the office for half an hour. ---- Revising my review down to the three stars from previous four. Today I went before 9am with a rented van, and found that my code was denied at the door, and after another customer let me in, that there was a bright red secondary lock on my unit. Turns out that due to me needing to cancel my credit card, Access Storage had been unable to bill me and was denying me access to my unit. According to their records, they had attempted to phone, text, and email me, but none of this actually occurred— my email and phone records show no contact whatsoever; from my perspective, I was locked out of my unit with no warning at all, which would have been a huge nuisance had I tried to access it after hours. The saving grace was that the person on duty was there a bit early and let me into the office before 9. He was patient with my frustration and allowed me to pay on the spot and then reinstated my code and removed the secondary lock. So props on that, though I am unsure if I will be returning to Access Storage after this experience. If they're going to be locking people out of their units without confirming they've made the proper contact (eg, a voice call), they really do need to have a proper online signup and payment system, as discussed in the original review— the secondary lock should have been a combination one, where the code is sent right away upon paying up the account through the website. Then I could have taken care of the issue myself, on the spot, at any time of the day or night. ---- Turns out the invoicing emails were in my spam folder. This seems to have been an unfortunate side effect of Access Storage using the exact same email address to spam nonstop promotions to customers as they use for billing. Perhaps they should consider changing this practice or reducing the amount of spam they send out? Either way, I still was not texted or called about my account.

- Mike Purvis

Cleanish storage spot!

- Shawna B

- Jose Carvajal

- Ziqi Qing

- Holly Marco

Sketchy area with needles in alleyway but okay

- Eric Winterhalt

Access Storage - Kitchener

Reservation Centre

Store Hours

Gate Hours

Client Testimonials

Languages

Payment Methods

Self Storage Features